We want to reassure our customers that we are taking orders as usual and following all government advice. We are happy to extend the returns time to 28 days after your order is received. We will continue to monitor the situation and advise you of any changes as they occur. We hope our customers stay safe and healthy and thank you for your support throughout these challenging times.
Please note during the Coronavirus Pandemic, Royal Mail are no longer requesting for signatures on receipt. For all customers (including those who are self-isolating) where Royal Mail need to deliver any parcel that won’t fit through your letterbox, they will place your item at your door. Having knocked on your door, they will then step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside.