HOW TO CARE FOR YOUR SUSAN CAPLAN JEWELLERY
AUTHENTICATION
SUSTAINABILITY
OUR SUSTAINABLE PACKAGING
Have Luxury Jewellery to Sell?
Remove your vintage jewellery when you swim or exercise to maintain its quality. Keep your jewellery away from extreme temperatures, humidity or sunlight.
Avoid spraying perfumes and applying creams or any other liquids directly onto your jewellery.
Store your jewellery separately and flat in a soft pouch or box
Clean your jewellery carefully with a soft, non-abrasive and lint-free cloth to help maintain your jewellery.
Should you have any other questions regarding your Jewellery Care, please email customercare@susancaplan.co.uk and we will be happy to advise.
As the leading curator of vintage jewellery in the UK, Susan's 45 years in the vintage jewellery world has given her the expertise to authenticate her collections unrivalled in the field of vintage jewellery.
The authentication process that is carried out at Susan Caplan is entirely unique to Susan Caplan and independent of any brand. Each item is meticulously checked by Susan herself following a rigorously thorough process guaranteeing each piece's value and authenticity. Attention to the workmanship, finer details, stampings, materials, condition and images from our archives ensure every piece we sell is consistent with the manufacturers established standards of quality.
If you would like Susan to authenticate or value a piece or pieces of jewellery, please do not hesitate to get in touch with our team who will be able to assist. There is a charge of £50 for this service.
Every piece in our collection is individually curated and authenticated by Susan. Her philosophy is simple: she only buys jewellery she loves and that meets her standards. With an instinctive eye for rarity, she chooses pieces that are as stunning today as they were in years past.
“Our jewellery is a renewable resource. Sustainability has always been at the forefront of our brand consciousness,” explains Susan. “The fashion industry is one of the prime suspects in polluting our planet, and we want to advocate sustainability by giving jewellery from the past a new lease of life.”
Sustainability has been at the heart of Susan Caplan since day one. Our jewellery originates from previous eras, making us an inherently eco-friendly choice. As a small, empowered team of women, we operate with integrity and are deeply committed to social and environmental responsibility, as well as to diversity and inclusion. We've further reinforced our commitment by using recycled and recyclable materials in all our packaging and shipping.
We've further reinforced our commitment by using recycled and recyclable materials in all our packaging and shipping.
Your order will be packed in either our Eco friendly FSC certified box or our Eco friendly cotton pouch. Each box is 100% recyclable and biodegradable and comes with a care card. We do not use foam or velvet inserts but recyclable card inserts to further help in our efforts to provide a better future environment.
The FSC® mark guarantees that all materials come from an FSC® forest, where no more wood is cut down than the forest can reproduce. This means better protection of the animal and plant life, and all foresters have proper training, safety equipment and a decent wage.
At Susan Caplan we are always on the lookout for pieces from the most coveted labels and designers to add to our selection especially Chanel Vintage Jewellery. We believe every piece has a story to tell and an even brighter future ahead. We are currently partnered with several suppliers and individuals around the world who allow us to constantly add new pieces to our curation - they are our best kept secret.
So, if you have a designer collection including Vintage Chanel and are no longer connected to but would like someone else to enjoy, feel free to reach out to us and we will make sure to give your jewellery the life it deserves.
Our aim as a brand is to further the idea that glamour is timeless and that consciousness should not compromise style - Help us achieve it!