Testimonials
Thanking you for your first class service
Mary Hickey, Surrey
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Thank you for the guidance. My bangle is now perfect! I have come to Susan Caplan recently after my Mum bought me some gorgeous earrings.
The bangle is my third Caplan treat and I can promise it will not be my last.
Lovely jewellery, high quality and great service.
Thank you
Norma Evans, Cheshire, UK
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Today the beautiful Swarovski necklace has arrived. First of all, I was very surprised by the very quick delivery of the order… and in addition this necklace is a dream for me. It is wonderful and I like it very much. Thank you very much and my best regards.
Elena Wuthrich, Basel, Switzerland
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Thank you Susan. Please add my email to your mailing list. Your customer service is exceptional/brilliant. Please keep it up.
Gloria D, London, UK
Thank you for your email and I can confirm the necklace was received yesterday morning, in excellent order.
Your help and customer service have been marvellous. And I won't hesitate to recommend you to everyone.
Thank you once again for all your help.
Helena West, Bury St Edmunds, UK
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My order arrived today and was beautifully packaged.
The necklace is perfect as it is just what I was looking for.
Very impressed all round.
Thank you so much.
Sandra Payne, Richmond upon Thames, UK
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The entire process with Susan Caplan was so straight forward, prompt, professional and efficient. I would certainly recommend to anyone and also use their services again myself.
Kristal Baker, London, UK
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I absolutely adore my Chanel necklace. The service I received was first class and I would definitely buy from Susan Caplan again. I can’t wait to see what other unique pieces they have available on their website.
Claudia Beverage, Glasgow
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It has been a pleasure to deal with your company, customer service is first class!!
Chris, Wokingham, UK
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The earrings were beautiful and the customer service was excellent.
Joanna McKerrow, Inverness, Scotland
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I really feel I must write a quick thank you for the way in which you have dealt with my problem. You couldn't have been more efficient or kinder or professional and I am extremely grateful. If only all my transactions were like this, life would be so much more pleasant and easier.
Sue, Dorchester, England