The Susan Caplan customer care team are here to help you with any questions about your product or any other advice you may need.

The section below will help you find out the answers to any questions you may have.

Simply click the tabs below. Alternatively you can call us on +44 (0) 207 424 7809 between 10 am to 5pm (Monday to Thursday) and 10 am to 4pm (Friday) or email us at customercare@susancaplan.co.uk

DELIVERY & RETURNS	PACKAGING	TERMS OF USE
JEWELLERY CARE	ACCOUNT	ENGRAVING & REPLATING
ORDERING & PAYMENT	OUT OF STOCK ITEMS	ETHICAL SOURCING